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Frequently Asked Questions

What exactly does 1SitePRo do?
We are a research and document-intelligence firm (NAICS 541910). We handle primary research, market intelligence, grant sourcing, data analytics, case analysis, and automation. We are not a law firm and do not provide legal advice.
Where are you based and who do you serve?
Elizabeth, New Jersey. We work remotely with clients in all 50 states. Most engagements are handled entirely by email and video call.
How long does a project take?
Standard turnaround is 7 business days. Rush (24–48 hours) is +$97 for most services. Larger packets and retainer work run on agreed timelines.
Is my information confidential?
Yes. Every engagement is confidential. We sign NDAs on request at no extra cost. Files are encrypted and deleted 30 days after delivery unless you ask us to retain them.
Do you do legal work?
No. We are not attorneys. We do not provide legal advice, court representation, or legal strategy. We handle research, analytics, and document preparation only.
How does your pricing work?
Flat-rate, quoted up front. No billable hours, no surprise invoices. Our entry-level services start at $97. Retainer plans run $49/$97/$197 per month.
How do I pay?
Stripe (all major cards), Cash App, Zelle, or PayPal. Payment is due before work begins. Receipts are sent automatically.
Do you offer refunds?
Fees are non-refundable once work has begun. If we miss our delivery window for reasons within our control, we refund the rush fee or offer a credit.
Can you scope a custom project?
Yes. Email us or use the contact form and describe what you need. We respond with a flat quote and timeline within one business day.

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